Step by step, in particular, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, can develop and access the skills they need to create trust and a positive mind-set in their companies.
Managing Conflict in OrganizationsRoutledge #ad - Relationships among people or organizations become incompatible or inconsistent when two or more of them desire a similar resource that is in short supply; when they do not share behavioral preferences regarding their joint action; or when they have different attitudes, values, beliefs, and skills. In contrast, little or no conflict in organizations may lead to stagnation, poor decisions, and ineffectiveness.
It is a natural outcome of human interaction that begins when two or more social entities engage one another while striving to attain their own objectives. After much debate by business professionals, organizational conflict is now considered normal and legitimate; it may even be a positive indicator of effective organizational management.
Managing Conflict in Organizations #ad - This book contributes to the investigation of organizational conflict by analyzing its origins, benefits, forms, and consequences. Conflict has benefits: it may lead to solutions to problems, creativity, and innovation. Within certain limits, conflict can be essential to productivity. Managing conflict in Organizations is a vigorous analysis of the rational application of conflict theory in organizations.
Conflict is inevitable among humans. This book examines these root causes of organizational conflict and offers constructive perspectives on its consequences.
Beyond Reason: Using Emotions as You NegotiatePenguin Books #ad - Written in the same remarkable vein as Getting to Yes, this book is a masterpiece. Dr. Covey, author of the 7 habits of highly effective people• winner of the outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution •In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes.
Steven R. Building on his work as director of the harvard negotiation project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation and author of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In beyond reason, fisher and shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain.
Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership J-B Warren Bennis SeriesJossey-Bass #ad - Part of the warren bennis leadership series Care to Dare shows you how to become a Secure Base Leader so that you release your followers from the fears that get in the way of their performance. The research shows that a primary difference between a successful leader and a failed leader is the presence or absence of secure bases in his or her life.
It shows you how you can unleash astonishing potential by building the trust, delivering the change, and inspiring the focus that underpins sustainable high performance. From extensive interviews with executives from all over the world, as well as from surveys with more than a thousand executives, the book reveals the nine characteristics that Secure Base Leaders display on a daily basis.
Care to Dare: Unleashing Astonishing Potential Through Secure Base Leadership J-B Warren Bennis Series #ad - Care to dare will take you on a journey where you will discover your own secure bases, past and present, and determine how you can be a secure base for other people in your life at work and at home. Have you ever been led by someone who cared for you like family, george kohlrieser, and dared you to achieve more than you ever thought possible for yourself, along with his co-authors Susan Goldsworthy and Duncan Coombe, and even society? Award-winning author of Hostage at the Table, your organization, explain how becoming a secure base leader releases extraordinary potential in others.
Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and ConsensusFT Press #ad - Gain important new insights into managing teams, promoting corporate ethics, mitigating risk, and much more. Harvard business school's michael roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions.
Learn from disasters like the space shuttle columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action.
Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and ConsensusFT Press #ad - In this new edition, and intuit, Ford, Roberto presents new cases from Google, and expands coverage to more deeply illuminate his decision-making approach. Throughout, roberto demonstrates why "good process entails the astute management of the social, political and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide.
You'll learn how to: test and probe what your team really believes, mitigate risk, and get the truth and candor you really need Encourage constructive objections -- and keep them constructive Improve team management, identify opportunities, and promote integrity Build stronger commitment amongst the people who'll implement your decisions .
Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus #ad - Make better decisions! Michael A. Roberto will help you achieve deeper consensus, " and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto's Why Great Leaders Don't Take Yes for an Answer, Second Edition gives you a powerful framework for promoting honest, get past groupthink and "yes men, constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make.
Offering both positive and negative examples, he presents a well rounded view of how to determine when 'yes' means 'yes', when it doesn't, and what to do when it doesn't.
Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships Nonviolent Communication GuidesPuddleDancer Press #ad - What is violent communication? if "violent" means acting in ways that result in hurt or harm, then much of how we communicate—judging others, criticizing others or ourselves, having racial bias, blaming, bullying, reacting when angry, name-calling, discriminating, speaking without listening, using political rhetoric, finger pointing, being defensive or judging who's "good/bad" or what's "right/wrong" with people—could indeed be called "violent communication.
What is nonviolent communication? nonviolent communication is the integration of four things: • consciousness: a set of principles that support living a life of compassion, how to hear others even in disagreement, and how to move toward solutions that work for all • Means of influence: sharing "power with others" rather than using "power over others" Nonviolent Communication serves our desire to do three things: • Increase our ability to live with choice, courage, meaning, collaboration, and authenticity • Language: understanding how words contribute to connection or distance • Communication: knowing how to ask for what we want, and connection • Connect empathically with self and others to have more satisfying relationships • Sharing of resources so everyone is able to benefit.
Introduction to Factor Analysis: What It Is and How To Do It Quantitative Applications in the Social Sciences Book 13SAGE Publications, Inc #ad - Describes the mathematical and logical foundations at a level that does not presume advanced mathematical or statistical skills. It illustrates how to do factor analysis with several of the more popular packaged computer programs.
Getting to Yes: Negotiating Agreement Without Giving InPenguin Books #ad - Thoroughly updated and revised, it offers readers a straight- forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken. The key text on problem-solving negotiation-updated and revised Getting to Yes has helped millions of people learn a better way to negotiate.
. Getting to yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. One of the primary business texts of the modern era, it is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution.
Influence Without AuthorityWiley #ad - This book shows you how to implement the Exchange Model at the personal, team, and organizational level to raise the bar for performance and leadership. Get what you need from the people who have it through mutual exchange think in terms of interest, and pinpoint the "currencies" other people trade in Apply the Exchange Model across entire organizations to lead major change Learn practical real-world strategies for influencing those you do not control The ability to influence those not under your authority is becoming ever more valuable.
Get what you need to achieve your objectives and produce results Influence Without Authority is the classic guide to getting what you need from people you don't control. Organizations are flattening, organizations, time zones, often across borders, and outside contractors are taking on larger roles than ever before—getting results now means lateral cooperation, and more.
This model has been proven over decades, as organizations around the world have turned away from frustration and resignation toward collaboration and results. This new third edition has been updated reflect the changing face of the workplace, and includes new examples and information on geographically dispersed virtual teams.
Supplementary materials facilitate classroom and training use with discussions, videos, role-play, and other ancillaries that deepen understanding and promote practical application. Influence without authority provides a proven model for success in this new environment, with expert guidance for real-world application.
Influence Without Authority #ad - Getting things done requires collaboration, and convincing others to contribute requires political skill; this book introduces the Exchange Model, in which you get what you need by offering something of value in return. The key lies in knowing what the other person values—that's their "currency, " and it's your immediate tool for coaxing their cooperation.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: -McGraw-Hill Education #ad - Master performance discussions. Hold anyone accountable. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Read it, underline it, learn from it. Covey, author of the 7 habits of highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level.
Ken blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library. Stacey allerton firth, human resources, Vice President, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace. Soledad o’brien, cnn news anchor and producer "This book is the real deal.
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition: - #ad - . Crucial accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. It's a gem. Mike murray, vp human Resources and Administration retired, Microsoft. Get resulTS. Praise for crucial accountability: "Revolutionary ideas.